Privacy Policy
Apex Luxe Privacy Policy
The Apex Luxe Privacy Policy explains how we collect, use, and protect your information when you visit or shop on apexluxejewelry.com. To make things clear, this page summarizes what data we handle, why we need it, and how you can control it. In addition, we include contact details and your privacy rights so you always know where you stand.
Effective Date: 30 August 2025
Last Updated: 09 October 2025
1) Overview – Apex Luxe Privacy Policy
Apex Luxe Jewelry is operated by OXTERRA LLC. We design and ship premium moissanite jewelry from New Jersey, USA. Because privacy matters, we limit collection to what we need to process orders, support customers, and improve our site. Moreover, we do not sell or rent your personal data—ever.
2) Who We Are - Apex Luxe Privacy Policy
- Brand: Apex Luxe Jewelry
- Legal Entity: OXTERRA LLC (Wyoming LLC)
- Registered Mailing & Principal Address: 5830 E 2ND ST, STE 7000 #27406, Casper, WY 82609, USA
- Operating Location: Milltown area, New Jersey 08850, USA (we do not publish a residential address for safety and privacy)
3) Information We Collect - Apex Luxe Privacy Policy
a) Information You Provide
- Name, email address, and phone number
- Billing and shipping address
- Payment details (processed via PCI-compliant providers such as Stripe or PayPal)
- Messages, emails, photos, or videos you send to support
b) Order & Account Data
- Items purchased, order totals, and timestamps
- Saved items, wishlists, and account preferences
c) Automatic/Technical Data
- IP address, browser, device, and operating system
- Cookies, local storage, or similar IDs for functionality and analytics
4) How We Use Your Information - Apex Luxe Privacy Policy
We process your data only for specific purposes. For example, we use it to fulfill orders, provide support, and keep your account secure. Furthermore, when you consent, we may send product updates or promotions. You can opt out at any time.
- Process and fulfill orders, including confirmations and tracking links
- Provide customer service and answer questions
- Improve products, site performance, and user experience
- Personalize content or offers (with your consent)
- Detect, prevent, and investigate fraud or security issues
- Comply with legal and tax obligations
To unsubscribe from promotional emails, use the link in any message or email contact@apexluxejewelry.com.
5) How We Share Data - Apex Luxe Privacy Policy
We never sell or rent personal data. However, we share limited information with trusted partners who help us operate the business; consequently, they receive only what is necessary to perform their services.
- Payment processors: Stripe, PayPal, or similar (to process secure transactions)
- Shipping carriers: USPS, UPS (to deliver your order)
- Email/CRM tools: for receipts, updates, or support responses
- Fraud-prevention & analytics: to keep our store safe and reliable
6) Cookies & Tracking
Cookies remember your cart, sign-in status, and preferences. You can disable cookies in your browser; nevertheless, some features may not work properly. For step-by-step guidance, see:
Learn more about online privacy from the U.S. FTC: consumer.ftc.gov.
7) Security Measures
We use HTTPS encryption, PCI-compliant gateways, and secure storage to protect your information. Although no system is 100% secure, we follow industry standards and encourage strong passwords and unique credentials. Additionally, we monitor for suspicious activity and take action when needed.
8) Your Rights (U.S. & California CCPA/CPRA)
Depending on your state, you may have rights to access, correct, or delete your data. In California, the CCPA/CPRA grants the right to know, the right to delete (subject to legal obligations), and the right to opt out of the sale or sharing of personal data (we do not sell your data). To exercise your rights, email us.
- Send a request to contact@apexluxejewelry.com
- Include your name, email, type of request, and state of residence
- We will verify your identity before fulfilling any request
9) Children’s Privacy
We do not knowingly collect information from children under 13. If we learn that such data was submitted, we will delete it promptly; moreover, we will take steps to prevent similar submissions.
10) Data Retention
We retain order and account records only as long as necessary to complete your purchase, support your request, meet legal/tax requirements, or prevent fraud. Afterwards, we securely archive or delete the data.
11) Third-Party Links
Our website may link to external sites for convenience. Nevertheless, their privacy practices are their own. Therefore, please review the policies of those sites before sharing information.
12) Changes to This Policy
We may update this policy from time to time. When we do, we will change the “Last Updated” date above. If changes materially affect your rights, we may also notify you by email or an on-site notice.
13) Contact – Apex Luxe Privacy Policy Questions
If you have questions about the Apex Luxe Privacy Policy or your data, we’re here to help. For quick answers, you can also visit our Help pages.
- Email: contact@apexluxejewelry.com
- Phone / WhatsApp: +1 (240) 820-2327
- Mailing Address: OXTERRA LLC — Apex Luxe Jewelry, 5830 E 2ND ST, STE 7000 #27406, Casper, WY 82609 USA
- Operating Location: New Jersey, USA (Milltown 08850 area)
