Apex Luxe Terms & Conditions

The Apex Luxe Terms set out the rules for using apexluxejewelry.com and for purchasing products from Apex Luxe Jewelry, which is operated by OXTERRA LLC. Because clarity matters, this page explains eligibility, purchasing, shipping, returns, privacy, warranties, liability limits, and dispute resolution. By accessing our site or placing an order, you agree to these Terms.

Effective Date: 30 August 2025  |  Last Updated: 09 October 2025
This page offers general store governance and is not legal advice.

1) Overview – Apex Luxe Terms

These Terms apply to all visitors and customers of our U.S. website. In addition, they work together with our Privacy Policy, Shipping Policy, and Returns Policy. If you disagree with any section, please do not use the site; however, you may contact us for clarification.

2) Eligibility & Your Account - Apex Luxe Terms

• You must be 18 years or older, or use the site under parental or guardian supervision.
• You are responsible for your login credentials, the accuracy of your account details, and all activity under your account.
• To keep your account secure, choose a strong password; moreover, avoid sharing it with others.

3) Products, Descriptions & Availability - Apex Luxe Terms

We strive to describe each jewelry piece accurately. Nevertheless, minor variations in color, finish, or dimensions can occur due to lighting, display settings, or handcrafted processes. Inventory may change without notice; consequently, we may limit quantities or discontinue items at any time.

4) Pricing, Taxes & Payments - Apex Luxe Terms

• We list all prices in U.S. Dollars (USD). We calculate applicable state and local taxes at checkout.
• Stripe, PayPal, or other PCI-compliant gateways process payments securely. Processing times depend on your bank or card issuer.
• For safe shopping guidance, see the FTC’s online shopping tips.

5) Shipping & Delivery - Apex Luxe Terms

We currently ship within the United States. Orders usually dispatch within 2 business days from our New Jersey facility. Typical delivery is 3–6 business days after dispatch via USPS, UPS, or FedEx (carrier selection is automatic). Please ensure your shipping address is accurate; therefore, Apex Luxe Jewelry is not liable for losses due to incorrect or incomplete addresses.

Full details: Shipping Policy · Track packages via USPS, UPS, or FedEx after receiving your tracking email.

6) Returns, Exchanges & Refunds - Apex Luxe Terms

All returns follow our Returns & Refunds Policy, including the mandatory continuous unboxing video for defect, damage, or missing-item claims. You must return items unused, unworn, and with original tags and complete packaging. Custom, engraved, or final-sale items are not returnable unless required by law.

7) Jewelry Materials, Care & Authenticity

• We craft our pieces in 925 sterling silver set with premium moissanite gemstones.
• Each item bears a 925 hallmark and, where applicable, a gemstone authenticity card.
• Many designs include rhodium plating for enhanced shine and durability.
• Care tips: Care Guide  |  Learn about moissanite: GIA reference.

8) Intellectual Property

All text, photos, videos, graphics, product descriptions, and logos are the intellectual property of Apex Luxe Jewelry / OXTERRA LLC or its licensors. We prohibit reproduction, redistribution, or derivative use without prior written permission.

9) Acceptable Use & Prohibited Activities

To keep our site safe and reliable, you agree not to:

• Use the site for unlawful purposes or violate any applicable law;
• Attempt to breach, probe, or disable site security or infrastructure;
• Submit fraudulent, false, or misleading information;
• Employ bots, scrapers, or automated data-collection tools that disrupt normal operation.

We may suspend or terminate access if we suspect misuse or fraud; moreover, we reserve the right to refuse service when we deem it necessary to protect customers and the business.

10) Promotions, Gift Cards & Store Credits

• Promotions may include additional terms. Unless stated otherwise, discounts cannot be combined and have no cash value.
• Gift cards and store credits are redeemable only at apexluxejewelry.com and are non-refundable except where required by law.

11) Limited Warranty & Disclaimer

We warrant that jewelry is new and free of manufacturing defects at delivery. This warranty does not cover normal wear, improper care, loss, theft, or unauthorized modifications. Except as required by law, products and services are provided “as is” and “as available.” We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

12) Limitation of Liability

To the fullest extent permitted by law, Apex Luxe Jewelry / OXTERRA LLC shall not be liable for indirect, incidental, special, punitive, or consequential damages. Our maximum aggregate liability shall not exceed the purchase price of the product at issue. Some jurisdictions do not allow the exclusion of certain damages; therefore, parts of this section may not apply to you.

13) Indemnification

You agree to indemnify and hold harmless Apex Luxe Jewelry, OXTERRA LLC, and their officers, employees, and partners from claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms or your violation of law.

14) Privacy & Cookies

Your use of the site is governed by our Privacy Policy, which explains how data is collected, used, and protected. For cookie management help, see browser guides (e.g., Chrome and Firefox).

15) Disputes & Governing Law – Apex Luxe Terms

These Terms are governed by the laws of the State of New Jersey, USA, without regard to conflicts of law. All disputes shall be resolved exclusively in the state or federal courts located in New Jersey, and you consent to their jurisdiction and venue. Where permitted, the parties agree to attempt informal resolution first; consequently, you may contact us to initiate that process.

16) Force Majeure

We are not responsible for delays or failures caused by events beyond reasonable control, including natural disasters, labor disputes, utility outages, or carrier interruptions. In such cases, performance is suspended only for the duration of the event; afterward, normal obligations resume.

17) Changes to These Terms

We may revise these Terms periodically. The “Last Updated” date reflects the most recent version. Continued use of the site after changes indicates acceptance; however, you may contact us with questions before continuing.

18) Severability & Entire Agreement

If any provision is deemed unenforceable, the remaining provisions remain in effect. Together with our Privacy Policy, Shipping Policy, and Returns Policy, these Terms constitute the entire agreement between you and Apex Luxe Jewelry.

19) Contact – Questions About the Apex Luxe Terms

We are happy to help clarify any section of the Apex Luxe Terms.

• Email: contact@apexluxejewelry.com
• Phone / WhatsApp: +1 (240) 820-2327
• Mailing Address: OXTERRA LLC — Apex Luxe Jewelry, 5830 E 2ND ST, STE 7000 #27406, Casper, WY 82609, USA
• Operating Location: New Jersey, USA (Milltown 08850 area)
• Helpful Links: Contact Page · FAQ · Shipping · Returns