Welcome to the Moissanite Jewelry FAQs hub from Apex Luxe Jewelry. Because quick answers matter, this page covers stones, sizing, shipping, returns, care, payments, and gifts and If you still need help, please contact us—our support team is based in New Jersey, USA.
Moissanite is a lab-created gemstone made of silicon carbide so It displays exceptional brilliance and fire, often with rainbow flashes. Moreover, it rates about 9.25 on the Mohs hardness scale, which makes it ideal for daily wear.
Moissanite offers more fire and similar durability at a significantly lower price. For an in-depth comparison, visit our Diamond Knowledge Base. Additionally, see the neutral GIA overview on moissanite vs. diamond.
Yes. Every piece includes a 925 sterling silver hallmark and an authenticity card when applicable. Furthermore, our moissanite passes standard diamond testers; however, advanced multi-testers can distinguish it from diamond.
We craft our rings in 925 sterling silver with rhodium plating for extra shine and durability. Consequently, you get a bright finish that resists tarnish longer with proper care.
Yes. Most styles use comfort-fit resizable bands (typically US 5.75–7.25). For precise guidance, check the size info on each product page or contact us.
925 sterling silver is widely tolerated, and the rhodium finish further reduces the chance of skin reactions. Nevertheless, those with known sensitivities should consult a professional.
We ship from New Jersey, USA, to U.S. addresses only. For policy details and timelines, see our Shipping & Delivery page.
Orders ship within 2 business days. Standard Free Shipping typically delivers in 3–6 business days after dispatch. You’ll receive an email with tracking once the parcel leaves our facility.
You have 30 days from delivery to request a return. Items must be unworn and in original packaging with tags. A continuous unboxing video is required to start any claim. See the full Returns & Refunds policy.
For the fastest service, return the approved item for refund processing and place a new order for the size or style you prefer. Meanwhile, our team can assist with sizing to ensure a perfect fit.
Yes. Our quality promise covers manufacturing defects at delivery. Please provide your order number and a short video that shows the issue so we can assist promptly.
Use warm water, a drop of mild dish soap, and a soft toothbrush. Then rinse and pat dry with a microfiber cloth. For step-by-step tips, see our Product Care Guide.
We recommend removing jewelry before swimming or hot tubs; chlorine can discolor silver finishes and dull appearance over time. Instead, clean the piece after activities and store it dry.
We accept major credit/debit cards and secure online payments at checkout. To learn how we safeguard your data, review our Privacy Policy.
We use HTTPS, PCI-compliant gateways, and industry-standard security practices. For consumer guidance, you may also read the FTC’s online shopping safety tips.
Some settings and sizes are flexible. Send your idea via Contact Us and our team will advise what’s possible in 925 silver with moissanite.
Yes. Every order arrives ready to gift with a presentation box and certificate. Additionally, you can add a gift message at checkout.
If these Moissanite Jewelry FAQs didn’t cover your question, email contact@apexluxejewelry.com, call/WhatsApp +1 (240) 820-2327, or use live chat on our site. For faster replies, include your order number and any helpful photos.
